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How z8888 Handles Your Personal Information

This policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby.

Account data protectedJazzCash & Easypaisa payment data handled securelyYour right to access your dataClear retention periodsContact us to request changes
z8888 How z8888 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete your personal data, our support team handles these requests directly. Reach out through any of the channels below with your registered mobile number ready so we can verify your identity before making any changes to your account record.

Team online

Live Chat

Open the chat widget inside your account dashboard. Have your registered mobile number ready so our team can verify your identity before actioning any data request.

Email Support

Send your data access or deletion request to our support email. Include your account username and the mobile number linked to your JazzCash or Easypaisa wallet for faster verification.

Account Settings

Some data updates — like your contact number or linked Raast account — can be changed directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption to all data transmitted between your device and our servers — this covers everything from your login credentials to your JazzCash deposit confirmation. Account sessions are time-limited, and we send an OTP to your registered mobile number any time a new device attempts to sign in. Here is a breakdown of our key practices.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear these through your browser settings at any time without losing your account data.

Payment Data Security

Transaction details from JazzCash, Easypaisa and Raast are stored in encrypted form. We do not store your wallet PIN or full mobile banking credentials on our servers at any point.

Data Retention Period

Active account data is kept for as long as your account is open. After closure, we retain only what applicable law in Pakistan requires, then delete the remainder on a rolling schedule.

Third-Party Access

We share data only with payment processors and identity verification services necessary to run your account. No data is sold or passed to advertisers outside our operational partners.

Common Questions About Your Privacy on z8888

These are the questions we get most often about how your data is handled. If your question is not covered here, reach out via live chat with your registered mobile number.

We collect your name, mobile number, email address and the payment method you register — such as JazzCash or Easypaisa. This is used solely for account verification and transaction processing.

Transaction records are stored in encrypted form for regulatory compliance. We never store your wallet PIN or full mobile banking login — only the transaction reference and amount are retained.

Yes. Send a data access request via live chat or support email with your account username. We will verify your identity using your registered mobile number and respond within a reasonable period.

Submit a deletion request through live chat or email after closing your account. We remove what we are not legally required to keep and confirm the deletion to your registered email address.

Only with payment processors like Raast network partners and identity verification services needed to run your account. We do not sell data or share it with advertisers under any circumstance.

We notify you by SMS to your registered mobile number or by email before any material change takes effect. You can also check this page directly for the most current version at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.